Frequently Asked Questions


If your question isn't on the list please get in touch 

Do I need an appointment?

We recommend an appointment, especially on a Saturday, so we can give you the time you deserve. 

We offer a personal one to one service so you will be allocated a dedicated assistant and have a fitting room assigned to you. (We only have 3 fitting rooms available) Its not your typical highstreet shopping experience. 

A typical bridal appointment is approximately 1 and a half hours and a special occasionwear appointment approximately an hour, we are on hand to get shoes, bags accessories and accompanying items etc.

When is the best time for me to shop?

This is our most asked question - and the answer is when you are ready. Bridal styles don't tend to change much and we sell off-the-peg so no ordering is needed. 

Special occasionwear however is seasonal so we do have new arrivals during the spring/summer and autumn/winter - we order everything 6 months in advance and we are unable to order anything again once it has been sold. We do not order every dress from every collection and we don't order every size. So do bare that in mind. 

How many guests can I bring with me?

We can accommodate 3 guests with the bride, mother-of-the-bride, mother-of-the-groom etc. Our fitting rooms are offset to give you a private suite for choosing your special outfit. This is for your comfort and we all know that well-known saying "too many cooks". So choose wisely. 

Do you offer alterations?

Yes we do. We have an independent seamstress who works within the shop along side us. 

Alterations are a separate cost, so make sure that you have factored this into your budget. 

Genny works on a separate appointment diary to us so please contact her directly to book or amend appointments

What Sizes do you offer?

We are very proud to be able to offer a really wide range of sizing within our bridal, special occasionwear and bridesmaid dresses. 

We carry sizes 6-36. Not every outfit and dress is ordered in every size. 

At Dreams Bridal - we specialise in Curvy! 

Top Tips

Buying special occasionwear is a daunting but fabulous experience! Here are the Dreams Ladies top tips to help you find the perfect outfit for you!

Top Tip

Don't judge it on a hanger! - we all do it! We are guilty of it as well but "mother-of-the-bride/groom" outfits have zero hanger appeal, they really need a body in them to make them look fabulous! You can't just browse occasionwear! If you half like it pick it up and try it on! Come in with an open mind - if you don't like it on the hanger 9 times out of 10 you will end up LOVING IT on! 

Top Tip

Allow enough time. This is a really important tip! - An appointment is approximately 1 hour for a special occasionwear outfit and 1.5hours for a bridal appointment, so allow yourself enough time - there is nothing worse than the feeling of a pressing engagement. 

Top Tip

You may need alterations - all of us are different shapes and sizes, we also aren't the same size on top to the bottom! All dresses and outfits can be altered to you. It may be a little shoulder lift or a nip at the waist, but this can totally transform your look. We have an independent seamstress who works within the shop who is on hand to help with any alterations questions! Factor this into your budget as well. 

Top Tip

Trust us and have FUN - We at Dreams Bridal absolutely LOVE what we do and want you to feel amazing, comfortable and confident! We pride ourselves on a no pressure and friendly service, so if there is anything you would like us to know before your appointment, give us a call or pop a message to the Messenger, no question or enquiry is silly.

Top Tip

Special occasionwear sizing isn't the same as the highstreet - so ignore the size and don't take it to heart! You may need to size up in certain designers and down for others, it depends a lot on the fabric and the structure of the dress. It is about what loves you and remember you can cut the tag out! 

Top Tip

Accessories - most ladies have never worn a hat, hatinator or fascinator (its just not your normal day to day look) but try one with the outfit! It could just be the finishing touch you need! We also have a FABULOUS range of shoes with matching bags again its the little touches that can make the outfit yours! 

Top Tip

We are here to help so don't be afraid to be be honest - if you don't love it - tell us! We wont be offended! But please please please try it first!!! 

We may from time to time bring you a "wildcard" you will look at us as if we are mad! You would be very surprised by the number of ladies who purchase the wildcard outfit.



Top Tip

Bring the right people with you. If you think you need the bride, your daughter, son or husband - bring the decision maker with you! A picture from a phone with your best tights or socks on doesn't have the same impact.

We can accommodate no more than 3 guests with you. This is for your comfort and we all know the saying "to many cooks" sometimes less is more! Brides - Its your special ladies time to shine and feel incredible! 


We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details and accept the service to view the translations.